
What is an Authenticator App?
Keeping your customer’s online account’s security a priority in today’s digital era has become significant. Given the increase in cyber threats like phishing, identity theft, and ransomware, securing users’ online presence is crucial. Therefore, using an authenticator app is one of the most effective ways to do so.
Keep reading to know what authenticator app is, how it works, its advantages, and challenges.
What is an Authenticator App?
An authenticator app is a mobile or desktop app that generates time-based one-time passwords (TOTP) for multi-factor or step-up authentication, as an additional layer of security in which users are required to enter a code to verify their identity.
These apps have grown in popularity thanks to their strong security and low cost. They offer many of the same benefits as other passwordless authentication methods. Some well-known examples include Authy, Google Authenticator, and Microsoft Authenticator.
How do Authenticator Apps Work?
Authenticator apps use a shared secret between the app and the service. They generate a code based on the current time and that secret, ensuring only authorized users can log in.
Codes are generated at regular intervals, usually every 30 to 90 seconds. When a user logs in, the server checks if the entered code matches the one generated by the app. If they match, access is granted.
Here’s how these apps work, step by step:
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Setup
During the initial setup process, the user connects their account with the authenticator app using a scanning code or by manually entering a secret key provided by the application. The secret key is safely exchanged between the server and the app.
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Shared Secret
The app stores the shared secret safely on the user’s device. This secret is exceptional to the user and the particular account being secured.
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Code Generation
The app consistently generates time-based codes using the shared secret and a TOTP algorithm. The codes are usually six or eight digits long.
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Code Presentation
The user could open the app and view the existing code linked with their account. The code updates at regular intervals to ensure security and exclusivity.
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Verification
When the user tries to log in, they are encouraged to enter the existing code shown in their app.
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Code Validation
The server getting the authentication request retrieves the shared secret linked with the user’s account, using a similar algorithm, enabling the app to generate a code independently.
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Code Matching
The server compares the code added by the user with the code generated as per the shared secret. If the codes match, authentication is successful, and the user is granted access to their account.
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Code Expiration
As the code generated by the authentication app has a restricted validity period, it becomes invalid after that time window. The user will be required to generate and enter a new code for subsequent login attempts.
Advantages of Authenticator Apps
Here are four key advantages of using an authenticator app:
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Improved Security
Even if an attacker steals a username and password, they can’t access the account without the app-generated code. This reduces risks like account breaches, takeover fraud, and broken authentication.
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Enhanced User Experience
They offer a simple, user-friendly two-step verification method. Codes are easily accessible on mobile devices, removing the need for external tools or services.
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Empowers Brand Identity
Authenticator app interfaces can be customized to reflect the branding of the app or organization using them.
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Works Offline
Authenticator apps work even without an internet connection, making them a great choice when you’re traveling or in places with poor connectivity.
Disadvantages of Authenticator Apps
Alongside the advantages that the authenticator app offers, there are some drawbacks too, and the key ones are:
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Restricted Availability
All services or platforms might not universally support authenticator apps.
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Device Dependency
If a user loses their device or it stops working, they could lose access to their authenticator app. They may face a lengthy recovery process, particularly if backup codes are unavailable.
When to Use an Authenticator App?
Developers and businesses must consider using authenticator apps as an extra safety layer to enhance user security.
Here are a few of the situations where authenticator apps could be helpful:
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High-Security Applications
For apps or services handling sensitive data or financial transactions, using an authenticator app is highly recommended for robust security.
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Cloud-based Services
Businesses using cloud services like storage or collaboration tools can implement authenticator apps to protect user account access.
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Remote Work
For remote access to business networks, authenticator apps help ensure only authorized users can connect.
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Customer Account Security
If your app involves personal data or user-generated content, an authenticator app can help protect accounts from unauthorized access.
Industries That Benefit from Authenticator Apps
Here are the industries where account security is significant and an authenticator app could be quite beneficial:
- Healthcare
- Social media
- Cloud services and SaaS
- Banking and Finance
- Gaming and Entertainment
- Enterprise and corporate networks
- E-commerce
- Government and public sector
While these industries can gain a lot from using authenticator apps, it’s important to consider each organization’s specific security needs and compliance requirements to choose the best solution.
Final Words
While the advantages of using an authenticator app are clear, few organizations might find the process of adding TOTP authentication to their app intricate or unapproachable. That’s where Credentius comes in.
Credentius makes managing digital identities simple and secure, offering flexible password solutions that work well for both individuals and businesses. From managing personal logins to securing company credentials, Credentius offers smooth integration, encrypted vaults, and intuitive tools that streamline access without compromising security. With a reliable track record and user-friendly design, it makes adopting robust practices like authenticator apps easier and more efficient.